24/7 safety and support
In addition to delivering comprehensive services at the site of care, Option Care provides 24/7 support by phone. Our clinicians are always available to answer questions for patients and healthcare providers.
Just a call away
Option Care provides convenient access to infusion nurses and pharmacists any time—day or night. Our patients are always able to reach someone who can answer their questions about self-administering medicine or counsel them through any issues or experiences with an adverse drug reaction.
We stay in touch at Option Care
When patients are admitted into our care for infusion therapy, we assign them a dedicated team comprising:
- Infusion nurse
- Infusion pharmacist
- Intake and reimbursement specialist
- Other care team members as appropriate, such as dietitians or other clinicians
Patients and healthcare providers are provided contact information for their dedicated care team as well as a phone number that can be used 24/7 to contact Option Care’s experienced clinicians. Spanish support lines are also available for bleeding disorder patients.
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