Frequently asked questions
If your doctor or healthcare provider has prescribed infusion therapy for you or your loved one, you may be referred to receive treatment at home or an alternate treatment site from Option Care. Whether you’re new to infusion therapy or just a new patient of ours, we understand that you might have questions about how infusion therapy works and what our staff can do for you. Here are some questions we get asked most often. We hope you’ll find them helpful. Option Care has specially trained nurses, pharmacists and dietitians who are available to answer any additional questions about your prescribed therapy 24 hours a day, 7 days a week.
What is infusion therapy?
Infusion therapy involves the administration of medication through a needle or catheter. It is usually prescribed when a patient’s condition cannot be treated with oral medication.
Option Care specializes in providing infusion therapy to people in their homes and other alternate locations. Our services include the clinical management of drug therapies, nursing support, and care coordination.
Is it safe to receive home infusion therapy?
Until about 40 years ago, patients needing infusion therapy had to remain in the hospital until their therapy was completed. With the advent of new technologies and pharmaceuticals that allow therapeutic services to be administered safely and effectively outside of the hospital setting, home and alternate site infusion therapy has become more common.
Home and alternate site infusion therapy is a proven, safe, and effective alternative to hospital inpatient care.1, 2 For most people, receiving treatment at home or in an alternate treatment setting, like an ambulatory infusion suite, is preferable to hospital inpatient care. It can provide comfort and convenience for patients and offers less interruption to their daily activities. It can also be a cost-effective alternative to expensive hospital stays.3, 4
What types of therapy can be delivered intravenously in the home?
Option Care specializes in providing a wide range of home infusion therapies, including but not limited to:
- AI – Anti-infective infusion therapy (antibiotic, antifungal, antiviral therapy)
- NS – Nutrition support infusion therapy (enteral and parenteral nutrition)
- IG – Immunoglobulin infusion therapy (immunodeficiency and autoimmune therapy)
- HF – Heart failure infusion therapy (inotropic therapy)
- BD – Bleeding disorders infusion therapy (factor replacement therapy)
What medical conditions can be treated with infusion therapy?
We work closely with doctors and healthcare providers to clinically manage patients with a wide range of acute and chronic conditions, including but not limited to:
- Infectious diseases
- Nutritional/gastrointestinal disorders
- Cancer and hematological disorders
- Primary immune deficiencies
- Autoimmune disorders
- End-stage heart failure
- Pre- and post-transplantation support
Am I a candidate for home or alternate site infusion therapy?
The decision to receive infusion therapy in the home is made between you and your doctor or healthcare provider. Several factors are considered before a patient can receive infusion therapy in the home, including the patient’s and/or caregiver’s desire and willingness to comply with therapy and the presence of a safe and appropriate home environment.
How do I receive my home or alternate site infusion therapy? Who administers it?
Option Care develops a customized care plan focused on your infusion therapy needs. Our most important concerns are your safety, comfort, and convenience.
Once you are discharged from the hospital and ready to receive your therapy outside of the hospital setting, we will schedule your infusion appointment at your convenience. Your infusion medication is then mixed in a local, accredited Option Care branch pharmacy that meets all industry safety and sterility standards. The medication is delivered to you and is administered by an experienced nurse specifically trained in infusion therapy.
You will also receive support from our local multidisciplinary team of clinicians and support staff who provide:
- 24/7 access to a clinician
- Patient and caregiver education, training, and monitoring
- Reimbursement assistance coordination
- Regular communication with your doctor concerning your treatment
- Professional, friendly, and compassionate support
Can I travel while on infusion therapy?
Option Care regularly cares for patients who travel, work, coach baseball, play basketball, and do just about anything you can think of while on infusion therapy. We have state-of-the-art infusion devices that are lightweight and portable and require only a backpack, purse, or even a pocket for transport.
Our nationwide network of nurses and pharmacies have the capability to support all of your infusion therapy needs while you travel for work or pleasure within the continental United States.
Will my insurance cover infusion therapy?
Home and alternate site infusion care is covered by most insurance companies. We will work with your insurance company to obtain patient benefit verification and authorization before starting treatment.
What credentialing and accreditation programs are available for home infusion providers? Is accreditation required?
There are no specific regulations requiring an infusion provider to become accredited. However, in many instances, insurance companies require providers to be accredited to serve their patients. Accreditation ensures that the specialty infusion provider meets or exceeds all industry standards. All Option Care locations are accredited by the Accreditation Commission for Health Care (ACHC).
1. Bhole, M. V., Burton, J., & Chapel, H. M. (2008). Self-infusion programmes for immunoglobulin replacement at home: Feasibility, safety and efficacy. Immunology and Allergy Clinics of North America,28(4), 821-832. 2.Souayah, N., Hasan, A., Khan, H., et al. (2011). The safety profile of home infusion of intravenous immunoglobulin in patients with neuroimmunologic disorders.Journal of Clinical Neuromuscular Disease, 12(suppl 4), S1-10.3. Home infusion therapy: Differences between Medicare and private insurers’ coverage. (2010, June). United States Government Accountability Office Report to Congressional Requesters. Accessed July 23, 2012: http://www.gao.gov/assets/310/305261.pdf. 4. Einodshofer, M. (2012). A plan for medical specialty medications – increase member access, affordability and outcomes while decreasing plan costs. Presented at: 2012 Pharmacy Benefit Management Institute Annual Drug Benefit Conference; 2012 Feb. 22-24; Scottsdale, Ariz. 5. Milliman; Acute Infusion Analysis, December 2009
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